The same warm invite for every customer, in their language, at the right moment — the public review link and a private line to you, side by side. If something didn't go well, you hear it first — so you can make it right.
Before
A happy customer leaves — and never quite gets around to leaving a review. The good word is lost.
After
A warm message in their language, at the right moment — with the public link and a direct line to you, side by side.
How the invite works
One invite, two doors, side by side.
Every customer gets the same message: a thank-you, the link to review in public, and a direct line to you. The choice is always theirs.
Public review
The direct link to your Google page, for everyone, always. Two taps, no friction, and the opinion helps the next customer decide.
Private conversation
In the same invite, a line straight to you: 'if something didn't go well, we want to know.' It reaches you by email so you can reply and make it right — an open door beside the public one, never a detour.
Live demo
See it in 30 seconds
A short demo with a fictional business.
What's included
Everything, in plain terms.
Automated request by SMS or email after the service
Two doors in one invite: public review link + a private line to you — the same for everyone
Messages in the customer's language
Calm cadence — never feels like spam
Monthly dashboard: invites sent, reviews received
Full setup + integration with your system (Clover, POS…)
How it works
Four calm steps. No scheduled calls.
01A short briefWhich system you use for customers or bookings, which languages, and how long after the service the invite should go (two hours for a restaurant, a day for an appointment).
02ConnectionWe connect it to your system (Clover, Square, Lightspeed, Cliniko, OpenTable…), write the templates in each language and confirm your Google link.
03A test with your teamWe run the whole flow with your team before any customer sees it, and adjust timing, tone and frequency.
04A gentle startThe first week goes out at low volume, then we scale. You get a monthly dashboard by email.
Plans & pricing
Clear numbers, no surprises.
We keep prices with the assistant — ask in the corner and it answers in seconds, for your market and your size. No forms, no waiting.
Monthly
Calm Review Cadence
Post-service invite, in their language
Private channel for concerns — care, not filtering
No — everyone gets the same invite, and the public review link is always visible. Nobody is filtered or redirected based on how they feel. What we add is a private line to you, so a concern can reach you directly too — the choice is always the customer's, never the system's.
Does Google ban these systems?
Yes — because we do it the way Google asks. Google prohibits incentives and review gating (inviting only happy customers, or steering unhappy ones away from the public path). Our invite is identical for everyone and the public link always goes out. That's exactly the compliant way to ask.
I already have 500 reviews — still worth it?
Yes. It's about cadence, not starting from zero. Old reviews lose weight in Google's algorithm; recency counts. And a steady flow of fresh reviews is the best cushion against the occasional unfair one.
How fast do results show?
First new reviews within 1–2 weeks. A visible bump in your Google average within 1–2 months if you have a decent flow of customers (50+/month).
Does it work if I don't use a POS system?
Yes. You can send it by hand with one tap after each customer leaves. For volume, we recommend connecting at least your booking or calendar system.
What if a customer doesn't want more messages?
Every message carries an automatic opt-out: they reply STOP and are removed for good. Built to respect GDPR and Canada's anti-spam law (CASL).
